Commonly Asked Questions

Do you offer gift cards?

Yes, we currently offer e-Gift Cards, which can be sent to a recipient immediately after purchase, or scheduled to be sent on a specific date. Select the amount you would like to gift, fill in all the details required and checkout. Gift cards start at £20.

What are the payment options?

Process payments using our secure online checkout using your credit or debit card. You can also use your gift card balance towards your purchase. Apply any promotional codes prior to payment.

What is your return policy?

In the interests of hygiene, we do not accept returns of, or refunds on, earrings or jewellery sets containing earrings & nose rings. Faulty items must be reported within 24 hours of receiving them. Get in touch using our contact form stating your order number and attach photos of the item.

What are your shipping times?

Delivery days are exciting, so we do our best to ship parcels within 48 hours. Delivery times within the UK can take up to 2- 3 working days. You can upgrade to next day UK delivery or collect your parcel too. Internationally it can take up to 2 weeks. Please note any public holidays that may delay your parcel. You can find all postage prices listed below.